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Located in more than 6,000 Public Safety Answering Points nationwide, 911 dispatchers form the vital link between callers in distress and emergency response teams. Through efficient assessment and call handling, 911 dispatchers reduce response times and help save lives.

The emergency dispatcher job description entails receiving emergency calls from the public. This includes answering questions about an emergency situation, directing callers to the appropriate emergency services, and relaying messages between callers and dispatchers.

Some 911 professionals are certified as emergency medical dispatchers (EMDs), emergency fire dispatchers (EFDs) or emergency police dispatchers (EPDs). Managers and supervisors may also be certified as emergency number professionals (ENPs) or …

Emergency Dispatcher duties include receiving incoming emergency calls, prioritizing calls based on the severity of an emergency, providing instructions on life-saving emergency medical interventions, and dispatching the appropriate emergency personnel.

911 Emergency Dispatchers perform crucial tasks related to receiving emergency calls and dispatching necessary services in a timely and effective manner. They act as the critical link between the public and emergency services such as fire, police, and medical services. Their duties and responsibilities include:

For more than 40 years, the IAED has been the standard-setting organization for emergency dispatch and response services worldwide, and is the leading body of emergency dispatch experts. We are, first and foremost, a member-driven association working to serve the public through the professional development of dispatchers.

AN Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages.

Under immediate or general supervision, performs a variety of dispatch duties for emergency and non-emergency calls for service.. More... Input and update emergency and non-emergency call data. The Dispatcher / Call Taker is responsible for obtaining necessary information from agencies and… More...

A police and fire dispatcher answers 911 calls and obtains the particulars of the emergency from the caller. Therefore, a dispatcher must have excellent recall and relay information in great detail to emergency services to avoid mix-ups or delays.