Health systems should expect an increase in turnover in 2025, as engagement levels trend downward, Press Ganey said in a report released April 23.  Compared to 2024, engagement in the healthcare ...

Employee engagement at work fell in 2024, fueled by a drop in engagement among managers, according to Gallup's new State of ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Managers suffered the steepest decline in engagement compared to every worker category, Gallup said, especially managers ...

Despite decades of training and research, poor communication remains one of the costliest issues in business. Here’s why it ...

Employee retention should continue being a priority, despite workers claiming they don’t plan on quitting in the next 6 ...

Global employee engagement declined in 2024 — only the second decrease reported in the past 12 years — primarily driven by a drop in manager engagement, according to Gallup’s State of the Global ...

People are becoming increasingly disengaged from work at a time when technological change is demanding more from them than ...

Press Ganey, the leading provider of experience measurement, analytics, and insights for health systems and health plans, ...

TeamSense explores how manufacturers are using AI for automation, machinery, and supply chain optimization, but why most ...

Intangible assets are nonphysical resources that generate economic and strategic value, such as patents, trademarks, customer ...

Gallup published its 2025 State of the Global Workforce report, showing that employee engagement levels in the UK are one of the lowest in the world.