The post contains 252 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

As an AI engineer at Meta, Boris Valkov helped build PyTorch, one of the world’s largest machine learning libraries. During ...

Talkdesk applies agentic AI automation to bank and credit unions’ customer service and support workflows to seamlessly uplevel customer experience PALO ALTO, Calif. —April 23, 2025—Talkdesk®, Inc.

This is not merely a question of data privacy. It is a broader transformation in the logic of governance. Systems once designed for administration have become tools for tracking and predicting ...

Talkdesk applies agentic AI automation to banks' and credit unions' customer service and support workflows with AI Agents for Financial Services.

Cluely, from two former Columbia students, is an in-browser tool that views your screen, listens to your audio, and provides AI-generated responses to help crack interviews.

When marketing, sales, and service align, real ROI follows. The challenge is to provide timely and relevant messages with ...

One advantage of cloud-based phone communication systems is scale. Site amalgamation, with a single support system, is ...

From zero-click iOS exploits to NTLM credential leaks and the 4Chan breach — this week’s cyber threats hit where trust runs ...

Mike Clifton, CIO turned CEO of the global customer solutions business, offers advice to CIOs on how to get started with AI.

Having the right tools isn’t just convenient—it’s essential for sustainable growth. The best solutions solve real problems ...

Steve Lucas, CEO and Chairman of Boomi, is the author of Digital Impact and a multi-time CEO with nearly 30 years of leadership experience in enterprise software. He has held CEO and senior executive ...