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Yum! Brands-owned fast-food chain KFC is looking to make a comeback as it rolls out an offer of free buckets of fried chicken ...
KFC® is cooking up something big. As fierce competition continues in the fried chicken wars, KFC—with 75 years of fried chicken legacy—is entering its comeback era and making KFC impossible to resist.
Kentucky Fried Chicken (KFC) has seen a big dip lately in its popularity. KFC dipped by 5% in a recent ranking of customer satisfaction. KFC was then ranked No. 18 in the chicken sandwich rating, and ...
This brand saw the sharpest decline among all the fast-food chains featured in a recent customer satisfaction index.
Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...
KFC with an 81 customer satisfaction score, an increase of 4%. Papa John's with an 80 score, up 5% since last year. Domino’s stayed consistent with a 78 in satisfaction.
The program is designed to collect data from a range of sources, disseminate findings across the company and coordinate teams to solve customer pain points, KFC COO Rob Swain said.
Customer satisfaction with restaurants has increased overall, though some eateries fared better than others, a recent study shows. Chick-fil-A edged out other fast food chains, taking the top spot ...
Texas-based KFC saw the biggest slide, falling 5% from 81 to 77, according to the study. The ACSI cited competitors' ability to adapt to changing customer preferences more quickly.
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