The way he’s positioned, we call ... the agents that there was no wildlife in the house, in efforts to save his animals, he told The Post. LP Media Reports say that P’Nut bit a female wildlife ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

MANDAUE CITY — A 23-year-old call center agent died after his motorcycle collided with a firetruck en route to a massive residential fire in Sitio Talong, Barangay Paknaan on Sunday evening, March 23.

Concerns in Mandarin Chinese may now be addressed by call center agents speaking the same language at the Tourist Assistance Call Center, announced the Department of Tourism (DOT). The language is an ...

The body of a female real estate realtor simply identified as Esther Osaze was found dead on Wednesday in the Ibusa community, Oshimili North Local Government Area, Delta State. Esther was ...

With Trampoline AI, health plans, third-party administrators and supplemental benefit companies can upskill their human call center agents with AI. Trampoline leverages large language models to ...

Twenty-four hours after PUNCH Metro reported the abduction of a female real estate realtor simply identified as Esther Osaze, her dead body was found on Wednesday in Ibusa community, Oshimili ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

AI call center technology is AI call center technology is enhancing the customer experience while improving the daily workflow for agents. This article will explore how call center AI is changing ...