With Omnia360e, Logix is transforming its customer service operations by providing customer service representatives (CSRs) ...

Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

Atento continues to advance in its business strategy to lead the Business Transformation Outsourcing (BTO) sector. This ...

Two employees at Auto Solutions have been recognised among the best service advisers across the Caribbean region by Suzuki.

Consumer Choice Award (CCA) is proud to name Toronto Comfort Zone as the top-rated business in the Fireplace Sales & Service ...

The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in ...

Cognizant announced an expanded partnership with Docusign, the Intelligent Agreement Management company, to enhance customer ...

Shifting to more proactive service, the team now spends 14% of its time calling customers to build loyalty, according to CEO ...

ST. GEORGE, Utah, April 21, 2025 /PRNewswire/ -- TCN, a leading provider of cloud-based contact center solutions, today ...

As restaurants face rising security risks—ranging from customer aggression and internal theft to loitering and fraud—many operators are looking to integrated technology solutions that can improve both ...

Richardson Electronics, Ltd. (NASDAQ: RELL), a global provider of engineered solutions for renewable energy and other power ...

Distance plays a key role in determining the final price for vehicle transportation. Longer distances generally mean higher ...