There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

An 82-year-old woman died in May 2024 after her power was cut off on a very hot day. Her son and an advocate say this shows ...

Under state rules, the small northern Michigan power company could owe customers as much as $1.5 million in bill credits ...

The way businesses have been communicating digitally is rapidly evolving with the emergence of the Autonomous AI Agents that are quickly replacing the traditional chatbots. Many business leaders being ...

Big changes are underway at the IRS, with major workforce reductions and budget changes reshaping how the agency operates. It ...

Reliable, fast, working, and user-friendly software is the basis of our everyday lives — something we all take for granted.

Forge, which started by catering to the defence forces, is diversifying its client base within the defence sector itself, ...

A change in the terms and conditions for the Eurotunnel's LeShuttle could mean you are forced to pay for your tickets twice - ...

The recent 50 States of Solar report from NC Clean Energy Technology Center identifies three trends in state policy ...

The American giant has turned around plenty of casinos in the past. Now it is turning its attention to tackling its most ...

The travel conditions on LeShuttle website for day trip or overnight tickets state: "Arrival Window: Check-in at least 1 hour ...

Need a driver’s license renewed? The lines are so long, some people camp out to get it done. Is change coming?