According to Everbridge, "Crisis management is an organization's process and strategy-based approach for identifying and responding to a critical event. A critical event can be defined as any threat, ...

Recent crises involving industry giants, like Boeing, Johnson & Johnson, and CrowdStrike, underscore the need for a coordinated response that integrates both legal and public relations (PR) expertise.

When dealing with a reputational crisis surrounding litigation, you need a “wonder twin” who lives, breathes and succeeds in this world. I recently sat down for lunch with one of these wonder ...

Successful planning for a crisis takes research, list-making and fact-sheet-building. Using situations other organizations may have encountered as a blueprint, an effective crisis management team ...

Based on my experiences managing crises both overseas and at my home institution of Yale University, here are some lessons learned. Lesson 1: There will always be another crisis.

Accordingly, crisis management plans should be broad enough to allow baseline processes to function under a wide variety of circumstances, and flexible enough to be changed as circumstances warrant.

When reflecting on the state of crisis communications today, here are three challenges and corresponding opportunities communicators should be aware of and prepared to handle: 1. Pressed For Time ...

No matter how big or small your crisis is, you need to be prepared, and, luckily, the prep for both scenarios has a lot in common and doesn’t need to be daunting.