Enterprise Service Management – Services, covering the U.S. market, and Enterprise Service Management – Software, covering the global market. The reports, scheduled to be released in September ...

Local government agencies are using Enterprise Service Management (ESM) to strengthen operational efficiency and improve responsiveness to internal stakeholders and the public. ESM is an extension of ...

Fortunately, many jurisdictions already use provenIT Service Management (ITSM) principles and platforms that provide a foundation for broader transformation. Enterprise Service Management (ESM ...

Summary: The IT Service Management function has entered a new ... vehicle that will deliver value in today’s emerging digital enterprise. The survey that serves as the basis for this report ...

She is also a dedicated entrepreneur and launched a home decor business in November 2023. Raydin, the name of her business, ...

In today’s fast-paced enterprise environments, internal operations can no longer rely on spreadsheets, email chains, or disconnected systems. That’s where SymphonyAI steps in—leveraging the power of ...

based company's acquisition of BoxTone strengthens its MDM capabilities and provides mobile service management capabilities. The privately held company's Good for the Enterprise (GFE) MDM offering ...

Data management has been changing rapidly in the era of generative and agentic AI, with even more change from the vendors covered here likely in store in 2025.

Upcoming ISG Provider Lens™ reports will assess the competitive strengths of service providers and their portfolios for extending IT management principles across the enterprise STAMFORD ...

ISG has distributed surveys to more than 140 providers serving the U.S. ESM services market. Working in collaboration with ISG's global advisors, the research team will produce three quadrants ...