In the thread, the seller said they breached a major AI-powered cloud call center in Saudi Arabia, and accessed its management dashboard, where they found more than 10 million conversations ...

AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

With Trampoline AI, health plans, third-party administrators and supplemental benefit companies can upskill their human call center agents with AI. Trampoline leverages large language models to ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it ...