TxTag accounts that have been inactive for the past 12 months will not be eligible for transfer. To ensure your account is moved to HCTRA, you must contact TxTag customer service before Nov. 1.

As TxTag prepares to transfer billing and customer service duties to the Harris County Texas Toll Roads Authority, here's a look back at issues and what an expert thinks about the change. From ...

It had to refund more than $11.7 million. Shortly after, the Central Texas Regional Mobility Authority paused billing for TxTag for eight months, stating that TxTag's data was unreliable.

CTRMA blames TxTag. Last November, the toll authority said it stopped billing TxTag customers due to a lack of confidence with TxDOT’s account-holder data.

While TxTag currently communicates with customers via email, text, and outbound phone calls, it will not send text messages regarding final payment reminders or past-due balances.

Many Texans have reported getting TxTag text messages regarding outstanding toll charges. This is a scam. KETK/FOX51 News covers East Texas, bringing you the latest local stories, weather, sports ...

The agency is encouraging TxTag customers who receive unsolicited texts or emails purporting to be from TxTag to contact customer service at 1-888-468-9824 or through the website TxTag.org.

We ask customers to contact the TxTag Customer Service Center at TxTag.org or by calling 888-468-9824 if they have similar experiences with their license plate that includes I, 1, O, and/or 0." ...

“No explanation, no communication, no transparency,” wrote one KXAN viewer in March 2021, pleading for an investigation into TxTag to bring TxTag’s issues to the public’s attention.

TxTAG says it does not have a future date when all charges will be brought up to date. It also warns of a large call volume right now, and is urging customers to manage accounts online at txtag.org ...

Nearly three years after Senator Kirk Watson called TxTag tolling a "badly broken system," customers - including some of our own reporters - are having billing problems.

TxTag reviews plates digitally before a person takes a second look to make sure certain plates aren't wrongfully charged, but the issues continue.